At Palegreen Clothing, we strive to ensure customer satisfaction. Please read our return and refund policy carefully.

We accept returns for:

• Damaged products

• Defective items

• Incorrect product received

Customers must notify us within 48 hours of delivery with clear images or videos for verification.

To be eligible for a return:

• Product must be unused and unwashed

• Original tags and packaging must be intact

• Return request must be approved before shipping the product back

Once your return request is reviewed and approved, we will provide return instructions via email. Customers must ship the product as instructed.

After the returned product is received and inspected, refunds will be processed within 5–7 business days to the original payment method.

Refund timelines may vary depending on the payment provider or bank.

Returns are not accepted for:

• Size or color preference issues

• Items purchased during clearance or final sale

• Products damaged due to misuse

Return shipping charges may apply unless the product received is damaged or incorrect.

Orders can be cancelled within 12 hours of placing the order. Once processed or shipped, cancellations are not permitted.

For return or refund assistance, please contact:

Email: palegreenclothing@gmail.com
Whatsapp: 814-881-5587